At FMA Estonia OÜ, your privacy is important to us, and we are committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website fmaestonia.com. By using our website, you agree that we can collect and use your data in accordance with this privacy policy.

Through this privacy policy, we aim to explain what data we collect, how we use it, and what rights you have in protecting your data. The Policy applies only to our website and its visitors and does not apply to data collected through other channels.

The data controller is FMA Estonia OÜ

Company registration number: 16957616

Email: info@fmaestonia.com

Phone number: +3725155423

We collect and process information in compliance with the European Union’s General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.

Data Collection and Usage

What data we collect

The information we collect includes both data you consciously and actively provide to us when using our services or participating in campaigns, as well as any data sent automatically by your devices when accessing our products and services.

The data we collect includes information you have knowingly shared with us during the use of our services or participation in campaigns, as well as information automatically transmitted to us by your devices.

Your personal data may reach us in the following ways:

• When you contact us via phone, email, or online chat
• When you browse the website fmaestonia.com
• When you comment, like, or share a post on our social media account
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of Data Collected

Personal Data

We ask for your personal information only when it is necessary to provide you with a service. By contacting us or visiting our website, you may share the following information with us:

• First and last name
• Personal identification number
• Email address
• Postal address, country, state, city
• Phone number
• The history of your conversations with us
• Information about your web browser and IP address

Log Files

Our website, fmaestonia.com, stores log files about its visitors. The information collected may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet Service Provider (ISP)
• Date and time of website visit
• Pages visited, entry and exit pages, number of clicks

The information in the log files is used to analyze trends, administer the website, track visitor activities, and collect demographic data. The information collected is not intended to identify individuals.

Cookies

Like most websites, fmaestonia.com uses "cookies." A cookie is essentially a text file stored on the user's device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage choices, and more.

If desired, you can disable the use of cookies in your browser settings, but in this case, the service offered to you may be disrupted.

Cookies are divided into persistent cookies and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed your browser or computer. Session cookies are deleted immediately after the browser is closed.

Cookies are categorized by their purpose:

• Necessary Cookies: Session cookies that allow you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.

• Notification Cookies: These cookies determine whether users have accepted the use of cookies on the website.
• Functionality Cookies: These cookies allow your browser to remember choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid the need to re-enter preferences.

How We Use the Data

We may use the collected information for various purposes, including:

• To maintain, manage, develop, personalize, and expand our website
• To collect statistics in order to offer better services and/or offers, and to understand and analyze the behavior of our website visitors
• To identify you via phone, message, or email
• To send you information and request feedback on our services
• To prevent fraud and protect our website
• To enable communication with you via social media accounts
• To read conversation history in order to provide relevant advice more quickly
• To improve the quality of our services and offer more efficient browsing solutions
• To develop new products, services, or enhance their functionality
• To simplify and speed up our interactions with you when you contact us
• For other purposes, such as analyzing data, researching trends, and evaluating the effectiveness of our advertising campaigns.

In which cases we may share your data

• We may share or disclose your personal data in connection with a change of ownership, merger, sale of assets, financing, or acquisition of our company. We will notify you of the transfer of your personal data and when the provisions of another privacy policy apply to it.
• We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies owned by us.
• We may share your data with our business partners to provide you with specific products, services, or promotions.
• We may disclose your personal data for any other purpose with your consent.
• We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect potential violations related to the use of our service, and ensure the safety of service users.

Retention of your personal data

The company retains your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are typically stored for a shorter period, unless the data is used to strengthen security, improve the functionality of our service, or if we are legally required to retain the data for a longer period.

Your rights to protect your data

You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you any differently. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data we collect about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share data from a third party, you confirm that you have the right and permission to do so.

Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communication with us and request that we remove your data from our databases. From time to time, we may also request information about you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email at info@fmaestonia.com or by phone at +3725155423. We will do everything we can to correct inaccurate, incomplete, misleading, or outdated information.

If you believe we have violated applicable data protection laws and wish to file a complaint, please contact us using the contact details provided in this document and provide us with all relevant details about the violation. We will investigate your complaint without delay and respond to you in writing, providing the investigation results and outlining the steps we will take to resolve your complaint. You also have the right to contact a regulatory authority or data protection authority.

GDPR Data Protection Rights

We want to ensure that you are aware of all your data protection rights. Every user of this page has the right to the following:

• Right of Access – You have the right to request copies of your personal data.
• Right to Rectification – You have the right to request that we correct any inaccurate data, and also the right to request that we complete any data you believe is incomplete.
• Right to Erasure – Under certain conditions, you have the right to request the deletion of your personal data.
• Right to Restrict Processing – Under certain conditions, you have the right to request the restriction of the use of your personal data.
• Right to Object to Processing – Under certain conditions, you have the right to object to the use of your personal data.
• Right to Data Portability – Under certain conditions, you have the right to request that we transfer your collected data to a third party or directly to you.

Your Data Security

The security of your personal data is important to us, but please remember that no method of transmitting information over the internet or electronic storage is 100% secure. While we make every effort to protect your data, we cannot guarantee its absolute security.

FMA Estonia OÜ takes all reasonably necessary measures to ensure the secure processing of your data in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be shared with any organization or country, unless there is a valid reason and your data's security is ensured.

References to Other Websites

You may find links to other websites on our site that are not under our control. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the privacy policy of every site you visit.

We do not control third-party sites and are not responsible for their content, privacy policies, services, or any other matters.

Privacy Policy Updates

We reserve the right to make changes to this privacy policy document as necessary. After an update, we will change the "Last updated" date at the bottom of the document. By continuing to visit and use our website after the privacy policy update, we consider this as your implicit consent to the changes.

Last updated: 07/12/2024